Terms

• The tourist to Bali should carry their passport with at least 6 months validity (from the date of travel)
• The passengers from Kerala  travel by  Malindo  airways  at  11.55 Hrs  from cochin airport (on Day 1 as per itinerary). The flight arrive at  Kulalumpur 6.20 Hrs next day morning (Day 2). The connection flight  dep from kualalampur  9.15 hrs  and arrive at  Denpasar  ( Bali  ) airport  12.15  Hrs  .
• The return flight From Denpasar ( Bali  )  12.45 Hrs  . Arrive at  Kualalumpur  15 .45 hrs    and  return journey from Kualalumpur 21.5 hrs & arrive at cochin  22.36  hrs 
• The passengers should be reporting at international airport before 3 hrs of flight schedule time
• The passengers can book their  luggage direct cochin to bali and  bali to cochin  also   there is no necessary  to carry the bag  by hand at Kualalumpur  air port
• However, we advise you to carry necessary toiletries, if you would like to fresh-up from Airport before borading connection flights.
• If the journey is blocked /diverted/ cancelled For any reasons beyond our control such as Road Bandh, Train Delay Strike, Natural Calamities, (Earth Quake, Flood, Cyclone, Tsunami etc) Company Will not allow any refund.

Includes

• Up and down economic class air ticket  
• Air port pick up and drop at bali 
• All breakfast  - lunch  - dinner as per the  tour itinerary (Indian Food Only)
• Entrance tickets  which is mentioned in itinerary
• One tour escort as per the tour itinerary
• A/c Transport for  all sight seeing as per the tour itinerary
• 3 star  category a/c double bed room  acccoomodation twin sharing basis 

Excludes

• Tips 
• Porter charges
• any special food and beverage
• other personal expenses
• Scooba diving
• gliding
• Sea Walk
• Parasailing
• Snorkeling
• Jet ski
• Banana Boat ride
• Fly fish
• Travel insurance
• and which is not mentioned in the includes 

Flight details

Train details

Booking

Booking:

The passengers should be remit Rs.  25000 while the tour booking  . Balance amount should be remit  before  30 days  of the tour  starting date

 Cancellation : 

The cancellation is not allowed In international  group tours

FLIGHT/RAILWAY TICKETS

 The Passengers booking for package tours should give a copy of air ticket/ train ticket to the head office at Calicut before 15 days of the tour starting date.

Vivekananda Travels is not in any way responsible regarding the confirmation of ticket and cancellation of tickets both air/ rail confirmation and cancellation refund policies are as per the air/train authorities. Rules and Regulations terms and condition only.

Authorized Regional Branch Offices

• KANNUR: KVR Tower, South Bazaar, Kannur. Ph: 0497-2712711, 8138908686,                       Email: kannur@vivekanandatravelspltd.com
• VADAKARA: Roshni Building, Opp New Bus stand, Vadakara. Ph: 0496-2514444, 8138908383   Email: vadakara@vivekanandatravelspltd.com
• WAYANAD: CSMC, Down Bazaar, Mananthavadi, Wayanad. Ph: 9447385910,                       Email: wayanad@vivekanandatravelspltd.com
• PALAKKAD: SV Palace, Opp MES School, Olavakkode, Palakkad. Ph: 0491-2553268               Email: palakkad@vivekanandatravelspltd.com
• KOZHIKODE: SK Temple Complex, Near Stadium, Kozhikode. Ph: 0495-2727100, 2727800, 4854444, 9846098080, 8943888803                                                                                    Email: calicut@vivekanandatravelspltd.com or sales@vivekanandatravelspltd.com
• THRISSUR: Pathayapura Building, Round South, Thrissur. Ph: 0487-2424144, 2444144        Email: trichur@vivekanandatravelspltd.com
• ERNAKULAM: Jawaharlal Nehru Stadium Complex, Kaloor, Ernakulam. Ph: 0484-2340341,  Email: cochin@vivekanandatravelspltd.com

HELPLINE DESK and FEEDBACK

We offer our 24 hours helpline number to ensure prompt support for our customers. In case of any emergencies/support requirement, you may call us to +91 9846098080 or leave us a message unto this number. Our team will contact you immediately.

For feedback/escalations/grievance you can contact +91 8943888843 or write your feedback to feedback@vivekanandatravelspltd.com.

Cancellation & Refund

• 50% of advance amount refund will be available for the cancellations before 30 days from the tour starting date and thereafter no refund will be available against cancellations.
• If the journey is blocked /diverted/ cancelled for any reasons beyond our control such as Road Bandh, Strike, Train or flight delay/cancellation/strike, Natural Calamities, (Earth Quake, Flood, Landslides, Cloud bursts, Cyclone, Tsunami etc) Company will not allow any refund.
• Places of visits, subject to opening for public visit only. If in case any monuments, place of visit is closed for public entry due to any reason, the company is not liable for the same.

Children’s policy

• Children’s between 5-11 years will get 25% reduction in tour charge (Separate accommodation not available)

Flight/Railway Ticketes

• The Passengers booking for package tours should give a copy of air ticket/ train ticket to the head office at Calicut before 15 days of the tour starting date.
• Vivekananda Travels is not in any way responsible regarding the confirmation of train/flight tickets
• Cancellation of tickets, both air/ rail, refund policies are as per the air/train authority's rules, regulations, terms and conditions only.

Payment policy

• Payments to be made on booking only with Vivekananda Travels's authorized Agency/Branch (List available in Website www.vivekanandatravelspltd.com). Or the customer can make the payment by the mode of online bank transfer/cheque/DD to the official bank account of Vivekananda Travels Pvt Ltd, Syndicate Bank, Mavoor Road branch only. (Account details available with authorized agency/branch offices).
• Upon online bank transfer/payments via cheque/DD would request to intimate the booking office with the payment reference number and transaction details. Else, the booking and the receipt of credit of transaction will not be confirmed and the company will not be responsible for the same.
• Please ensure to collect your receipt copy from the booking offices on successful payment to ensure booking confirmation and request you to verify the details before leaving the counter.

Authorized Regional Branch Offices

• KANNUR: KVR Tower, South Bazaar, Kannur. Ph: 0497-2712711, 8138908686, Email: kannur@vivekanandatravelspltd.com
• WAYANAD: CSMC, Down Bazaar, Mananthavadi, Wayanad. Ph: 9447385910, Email: wayanad@vivekanandatravelspltd.com
• PALAKKAD: +91 8138928787 Email: palakkad@vivekanandatravelspltd.com
• KOZHIKODE: SK Temple Complex, Near Stadium, Kozhikode. Ph: 0495-2727100, 2727800, 4854444, 9846098080, 8943888803 Email: calicut@vivekanandatravelspltd.com or sales@vivekanandatravelspltd.com
• THRISSUR: Pathayapura Building, Round South, Thrissur. Ph: 0487-2424144, 2444144, 8138908484 Email: trichur@vivekanandatravelspltd.com
• ERNAKULAM: Jawaharlal Nehru Stadium Complex, Kaloor, Ernakulam. Ph: 0484-2340341, 8138918787 Email: cochin@vivekanandatravelspltd.com

Helpline Desk & Feedback

We offer our 24 hours helpline number to ensure prompt support for our customers. In case of any emergencies/support requirement, you may call us to +91 9846098080 or leave us a message unto this number. Our team will contact you immediately.

For feedback/escalations/grievance you can contact +91 8943888843 or write your feedback to feedback@vivekanandatravelspltd.com.