Terms
- Booking:25% to be remitted in advance while booking the Tour through the bank account of the company( see below for details).
- The train ticket booking will be open before 120 days of the tour starting date . The company can arrange train/flight tickets.
- If in case of single lady or single man (single - to be understood as any person who is alone), room sharing may not be possible as per itinerary. In such case, single supplement charges to be paid extra.
- The passengers should be carry government of india approved ID card during the journey. The company have no responsibility for the Customs duty at Nepal & Indian check post.
- If there is any unauthorized items carry by the passengers in between the country, passengers will be responsible for the same .
- The passengers should follow the govt. rules & regulations of the country with out any fail.
- 5% TCS(Tax collected at Source),Finance act 2020 has inserted a new sub-section(1G)in TCS (Tax Collected at Source) under section 206c of the Income Tax Act,1961 to collect tax out of foreign remittance transactions under Liberalized Remittance Scheme (LRS) as well as amount received from buyer by a seller for sale of Overseas Tour Program Package' w.e.f. October 1,2020.As per RBI Vivekananda Travels guidelines an addittional 5% TCS on invoice value is applicable for those passengers having PAN(Permanent Account Number) OR 10% TCS is applicable for those passangers does not have PAN
Includes
- Food(Veg/Non veg) as per the itinerary
- Double sharing AC accommodation as per the itinerary
- A/C transportation will be provided during Road Journey depending upon the number of passengers as per the itinerary
- Company Representative as Tour Manager will accompany the journey from beginning to endas per the itinerary
- Manakamana Cable Car as per the itinerary
- Kathmandu-Bairava mini flight ticket charges as per the itinerary
- Group pick and drop from airport/railway station as per itinerary
Excludes
- All personal requirements
- All entrance tickets
- Separate pick up and drops
- Extra payments in hotels
- Any extra accommodation beyond our fixed packages
- Train and Airfare
- Tcs if any
- Mid meal Coffee, Tea, Snacks
- Room boy tips, charges for services availed in hotels etc..
- Small vehicle or Riskshaw charges for sightseeing at places where coaches are not allowed
- Expenses which not mentioned in included items
Flight details
Train details
Booking
- Tourists/Pilgrims can book their tickets with an advance amount towards the tour, INR 2000/- per tourist and the actual amount required for flight/train fares, if the same is being arranged through Vivekananda Travels Private Limited
- The balance amount may kindly be remitted before 30 days from the tour starting date. (Please refer payment policy to know modes of payment accepted)
- On booking it implies that you have been informed, read, and understood the terms & conditions and the tour itinerary/program.
- For offline booking formalities, bank details and enquiries contact: +91 9846098080 (Head office), +91 8943888803.
- For online booking please check out our website: www.vivekanandatravelspltd.com
Cancellation & Refund
- 50% of advance amount refund will be available for the cancellations before 30 days from the tour starting date and thereafter no refund or no reschedule will be available against cancellations.
- If the journey is blocked /diverted/ cancelled for any reasons beyond our control such as Road Bandh, Strike, Train or flight delay/cancellation/strike, Natural Calamities, (Earth Quake, Flood, Landslides, Cloud bursts, Cyclone, Tsunami etc) Company will not allow any refund.
- Places of visits, subject to opening for public visit only. If in case any monuments, place of visit is closed for public entry due to any reason, the company is not liable for the same.
- All Tours shall be conducted as per Covid Protocol laid/advises by the Central and regional government or controlling authorities only. Any changes in the same, may or may not affect the this tentative Itinerary
Children’s policy
- Children between 5-11 years will get 25% reduction in tour charge (Separate accommodation not available)
Flight/Railway Ticketes
The tourists/pilgrims booking for the package tours should give a copy of air ticket/ train ticket to the head office at Calicut before 15 days of the tour starting date, by email/WhatsApp/post.
Vivekananda Travels is not in any way responsible regarding the confirmation of ticket and cancellation of tickets, both air/ rail confirmation. Changes and cancellation refund policies are as per the air/train authority’s rules and regulations & terms and condition only.
If in case Vivekananda Travels arranges the flight/train tickets, it is hereby conveyed to you that we are just a facilitating mediator for the same and have no say in terms of the status, confirmation, changes, or cancellations.
Payment policy
- Payments to be made on booking only with Vivekananda Travel’s authorized Agency/Branch (List available in website www.vivekanandatravelspltd.com). Or the customer can make the payment by the mode of online bank transfer/UPI to the official bank account of Vivekananda Travels Pvt Ltd, Canara Bank, Mavoor Road branch OR HDFC Bank Kozhikode only. (Account details available with authorized agency/branch offices).
- Upon online bank transfer/payments via UPI would request to intimate the booking office with the payment reference number and transaction details. Else, the booking and the receipt of credit of transaction will not be confirmed and the company will not be responsible for the same.
- Please ensure to collect your receipt copy from the booking offices on successful payment to ensure booking confirmation and request you to verify the details before leaving the counter.
- Cheques not accepted
- Payments using debit cards/credit cards/UPI/Online transfer etc can be made using our official website payment gateway. For initial booking tourist/pilgrim can directly book for package using our website: www.vivekanandatravelspltd.com. For balance remittance, upon due, a payment link will be received thru SMS or you may avail the reference number from booking office and can make online payment using the link: https://www.vivekanandatravelspltd.com/pay-online
- During online transfer using various mode please make sure the recipient name is M/s Vivekananda Travels Private Limited or M/s Vivekananda Holidays Private Limited. Never make payments to any individual accounts/staff bank accounts. Company will not be liable for such payments in any manner.
Authorized Regional Branch Offices
- KANNUR: KVR Tower, South Bazaar, Kannur. Ph: 0497-2712711, 8138908686, Email: kannur@vivekanandatravelspltd.com
- WAYANAD: CSMC, Down Bazaar, Mananthavadi, Wayanad. Ph: 7907846107, Email: wayanad@vivekanandatravelspltd.com
- VADAKARA: 1st floor, PKB Building, Nut Street Jn (Opp Paramel school) NH Vadakara. Ph: 0496 – 2514444, 8138908383 Email: vadakara@vivekanandatravelspltd.com
- KOZHIKODE: SK Temple Complex, Near Stadium, Kozhikode. Ph: 0495-2727100, 9846098080,8943888803,8138928484 Email: calicut@vivekanandatravelspltd.com or sales@vivekanandatravelspltd.com
- PALAKKAD: (Virtual Office only) Ph: 8943888803, 8138908484 Email palakkad@vivekanandatravelspltd.com
- THRISSUR: Pathayapura Building, Round South, Thrissur. Ph: 0487-2424144, 8138908484 Email: trichur@vivekanandatravelspltd.com
- GURUVAYUR: 2nd Floor, RK Tower, West Nada. Ph: 8138928686 Email: guruvayoor@vivekanandatravelspltd.com
- ERNAKULAM: Jawaharlal Nehru Stadium Complex, Kaloor, Ernakulam. Ph: 0484-2340341, 8138918787 Email: cochin@vivekanandatravelspltd.com
- MANJERI:Near Igbt,Amruta Building,Arukizhaya,Ring Road,Manjeri,MalappuramPh: 9207334012 Email: manjeri@vivekanandatravelspltd.com
Helpline Desk & Feedback
We offer our 24 hours helpline number to ensure prompt support for our customers. In case of any emergencies/support requirement, you may call us to +91 9846098080 or leave us a message into this number. Our team will contact you immediately.
For utmost case of emergency/feedback/escalations/grievance you can contact +91 8943888843 (CEO) or write your feedback to directly to our management at feedback@vivekanandatravelspltd.com.
