Terms

• Advance amount paid will be non refundable.
• Flight ticket charges are non refundable at all cause.
• Gambling, Entrance & other charges for gambling, shopping, Bar & Restaurant bill (other than meal plan mentioned in the itinerary) will be extra at customer own cost.
• The company will effect subsequent changes to the Tour Programme, if so required.

 Other requirement :

Photo Specifications of Tailand Visa

• 3 Passport size photos(4x6 cm Size) Glossy,White Background without specs,Ears visible.

Original passport with 6 month validity beyound your actual tavel date and four blank pages in passport required. 

Other personal requirement : private and personal requirements can be asked to the Thailand local guide with customers own payment 

• If the journey is blocked /diverted/ cancelled For any reasons beyond our control such as Road Bandh, Train Delay Strike, Natural Calamities, (Earth Quake, Flood, Cyclone, Tsunami etc) Company Will not allow any refund.

TERMS & CONDITIONDS

• Passengers are to strictly follow covid protocols,company is not liable for changes or sudden closure of sightseeing points by government order in covid scenerio.
• WHO approved vaccine certificate completing 14 days after second dose is mandatory,name and passport number should be same as in passport
• A person below 11 years is considered as child and above 11 years as an adult.
• Check in time in the hotels is 14.00 hours and check out time is  12.00 hours.
• Visa Fee an flight ticket (onward & Return)will be non- refundable at any circumstances
• Once the airline ticket is issued,Penalty charges will be applicable for date change
• There are coach restrictions in some cities,in such situation the tour manager and the driver will do their best to drop you as near to the monuments as possible
• No refund can be entertained for any expense incurred for the passengers due to circumstances beyond our control such as ,flight cancellation,airport closure ,delay,accident of any nature,bad weatherr,natural calamities ,medical evacuation ,supplier policies,visa rejection and visa delay etc.
• The cancellation charge is applicable in case of any passanger with granted visa,denying to travel or cancel his/her own tour onw account of visa rejection caused to their co-passengers or travel copmanion,since thee granting of visa is sole discrection of the concerned consulate.
• The company reserves the right to postpone or cancel any of the tour advertised,without assigning any reason.In this case,amount paid by the passengers will be refunded in full an Nno compensation claim will be entertained.
• If in case of single lady or single man (single - to be understood as any person who is alone), room sharing may not be possible as per itinerary. In such case, single supplement charges to be paid extra.
• Due to certain unavaoidable circumstances ,the company reserve te right to change /modify / and alter the tour itinerary.In such changes compensations or claim for the refund by the passengers will not be entertained by the companyfor limitation and also for non availability of certain services with entry tickets,restaurants ,sightseeing,shopping etc even though included in the itinerary.
• For single passenger travelling without the family have to share a room either on twin or triple sharing basis(Roll away bed)depending on the booking .If we do not have another single single passenger to share the rooms ,single supplement with additional cost is applicable.
• The tariff of the tour quoted is calculated as per the rate prevailing at the time of quoting it .The company reserves the right to change the tariff in the event of modification/alteration/change/variation in the said rates before the date of departure.
• Tour tariff is based on departure from cochin,unless specially mentioned.Tourists boarding flights at places other than cochin have to pay entire air fare difference and bear and pay any other expensesincluding airport transfers ,hotel stay etc. on the account.
• The cost is based on minimum 30 passengers travelling together in the group.If there is a drastic fall in the number ,then the offer tour cost ,meal plan,vehicle and other services may change accordingly and the difference amount has to be borne by the passenger.
• Company take care of select hotels and book the same on behalf of the tourists at convenint locations subject to the availability .In casse of non - availability of rooms in the same hotel,company has the right to split the in different hotels.Hotel accommodation is generally provided on Twin saharing basis in standard rooms and the third bed id often a roll away mattrress put in a twin bedded room.Air conditioning,central heation and other facilities are provided by the hotels depending upon various factors including wheather / climate conditions,local systems,tour type etc.
• As a travel house/Tour operators,the company does not have any control over airlines,coach companies,Hotels,Local Transport or any other facilities provided by the third parties.the company is not responsible for the delays or deficiencies  in the services provided by outside agencies.Also note that the company does not have any control on schedules of opening and closing timing of the tourist attractions.
• Any damage caused to the hotel rooms or coachduring your stay shall be payable by the passengers.
• Fortune Destination Management  India Pvt Ltd will not be hold responsibility for the same ,There is no refund for any services ,i.e. meals sight seeing's ,Flight delay ,cancellation of flight not utilized on the tour.
• The company shall not accept any liability or responsibility for any damage ,loss ,injury,accident,death,natural calamity ,delay brakdown or irregularity that may occur in carrying out the tour arrangement(Management reserve the right to claim any additional expenses due to dalay or changes in train,plane ,bus,ship or other services,weather conditions,strikes,war,quarantine and any other cause,whatever and all such losses or expenses must boene by the passenger.)
• Visa granting is the sole discretion of the concerned Embassy or Counsulate .Visa fees and other expenses like advance for hotels booking ,Insurance and ticket charges are not refundable,If the visa got rejucted or delayed,In case cantidates are called for the interview,the cantidates are required to attend the same before the concerned consulate at their own cost.
• The booking amount will not be refunded under any circumstances,
• Original Passport with 6-month validity beyond your actual travel date & four blank pages in passport required.

Includes

• Economy class Airfair from Cochin and to Cochin.
• 3 Night accommodation in Pattaya as per the Itinerary.
• 2 Night accommodation in Bangkok as per the Itinerary.
• Baggage Allowance 20 Kg check in Baggage and 7 Kg Hand Baggage.
• All transfers and sightseeing by comfortable Ac coaches.
• Professional,friendly and well experienced Malayalee Tour Manager from Vivekananda Holidays Private Limited.
• Service of  Local English Speaking Tour Guides.

Sightseeing Places:

• Coral Island Tour
• Nong Nooch village Garden show 
• Sanctuary of Truth
• Alcazar's Show 
• Pataya Tiger Park Entry
• Floatin Market with Rowing Boat
• Safari World and Marine Park 
• Grand Palace,Reclining Budha
• Bangkok Temple Tour with Golden and Marble Budha
• Chopraya Dinner Cruise Entrance fees of all sightseeing venues to be visited from inside,as per the Tour itinerary.
• Accommodation in comfortable and convinent 4 Star Hotels on Twin Sharing basis
• Meal Plan: 5 Breakfast,5 Lunch & 5 Dinner as mentioned in the itinerary.
• Travel Insurance(Valid for the Tour Period)up to 70 years of age.
• 5% GST
• Early check-in

Excludes

• Tailand Visa charges if any.

• 5% TCS(Tax collected at Source),Finance act 2020 has inserted a new sub-section(1G)in TCS (Tax Collected at Source) under section 206c of the Income Tax Act,1961 to collect tax out of foreign remittance transactions under Liberalized Remittance Scheme (LRS) as well as amount received from buyer by a seller for sale of Overseas Tour Program Package' w.e.f. October 1,2020.As per RBI guidelines an addittional 5% TCS on invoice value is applicable for those passengers having PAN(Permanent Account Number) OR 10% TCS is applicable for those passangers does not have PAN

• Tips of personal nature and any additional meals,other than specified in the itinerary;

• Any extra cost incurred on behalf of an individual due to illness,accident,hospitalization or any personal emergency

• Optional Tours,If any

• Additional Baggage other than mentioned in the Included items

• Foof during the Day 1 and flight journey.

• All expenses of personal nature such as telephone charges,porterage,Laundry expenses,Cxcess baggage,Mini Bars,F&B bills at hotels etc.

• RTPCR/Antigen test charges if any.

• Mid meal Coffee, Tea, Snacks 
•  Room boy tips, charges for services availed in hotels etc..
•  Small vehicle or Riskshaw charges for sightseeing at places where coaches are not allowed

• Anything which is not included in the tour cost inclusion

Flight details

Train details

Booking

• Tourists/Pilgrims can book the package with an advance amount towards the tour, INR 40000/- per tourist and the actual amount required for flight/train fares(if any), if the same is being arranged through Vivekananda Travels Private Limited
• Rates in Indian Rupees Service Tax at applicable Rate
• The balance amount may kindly be remitted before 30 days from the tour starting date. (Please refer payment policy to know modes of payment accepted)
• On booking it implies that you have been informed, read, and understood the terms & conditions and the tour itinerary/program.
• For offline booking formalities, bank details and enquiries contact: +91 9846098080 (Head office), +91 8943888803.
• For online booking please check out our website: www.vivekanandatravelspltd.com

Cancellation & Refund

There is no refund available against the cancellations for International and flight package

Children’s policy

• Children between 5-11 years will get 25% reduction in tour charge (Separate accommodation not available)

Flight/Railway Ticketes

• The Passengers booking for package tours should give a copy of air ticket/ train ticket to the head office at Calicut before 15 days of the tour starting date.
• Vivekananda Travels is not in any way responsible regarding the confirmation of train/flight tickets
• Cancellation of tickets, both air/ rail, refund policies are as per the air/train authority's rules, regulations, terms and conditions only.

Payment policy

• Payments to be made on booking only with Vivekananda Travel’s authorized Agency/Branch (List available in website www.vivekanandatravelspltd.com). Or the customer can make the payment by the mode of online bank transfer/UPI to the official bank account of Vivekananda Travels Pvt Ltd, Canara Bank, Mavoor Road branch OR HDFC Bank Kozhikode only. (Account details available with authorized agency/branch offices).
• Upon online bank transfer/payments via UPI would request to intimate the booking office with the payment reference number and transaction details. Else, the booking and the receipt of credit of transaction will not be confirmed and the company will not be responsible for the same.
• Please ensure to collect your receipt copy from the booking offices on successful payment to ensure booking confirmation and request you to verify the details before leaving the counter.
• Cheques not accepted
• Payments using debit cards/credit cards/UPI/Online transfer etc can be made using our official website payment gateway. For initial booking tourist/pilgrim can directly book for package using our website: www.vivekanandatravelspltd.com. For balance remittance, upon due, a payment link will be received thru SMS or you may avail the reference number from booking office and can make online payment using the link: https://www.vivekanandatravelspltd.com/pay-online

During online transfer using various mode please make sure the recipient name is M/s Vivekananda Travels Private Limited or M/s Vivekananda Holidays Private Limited. Never make payments to any individual accounts/staff bank accounts. Company will not be liable for such payments in any manner

Authorized Regional Branch Offices

• KANNUR: KVR Tower, South Bazaar, Kannur. Ph: 0497-2712711, 8138908686,  Email: kannur@vivekanandatravelspltd.com
• WAYANAD: CSMC, Down Bazaar, Mananthavadi, Wayanad. Ph: 7907846107,  Email: wayanad@vivekanandatravelspltd.com
• VADAKARA: 1^st floor, PKB Building, Nut Street Jn (Opp Paramel school) NH Vadakara. Ph: 0496 – 2514444, 8138908383 Email: vadakara@vivekanandatravelspltd.com
• KOZHIKODE: SK Temple Complex, Near Stadium, Kozhikode. Ph: 0495-2727100, 9846098080,8943888803,8138928484  Email: calicut@vivekanandatravelspltd.com or sales@vivekanandatravelspltd.com
• PALAKKAD: (Virtual Office only) Ph: 8943888803, 8138908484  Email palakkad@vivekanandatravelspltd.com
• THRISSUR: Pathayapura Building, Round South, Thrissur. Ph: 0487-2424144, 8138908484  Email: trichur@vivekanandatravelspltd.com
• GURUVAYUR: 2^nd Floor, RK Tower, West Nada. Ph: 8138928686 Email: guruvayoor@vivekanandatravelspltd.com
• ERNAKULAM: Jawaharlal Nehru Stadium Complex, Kaloor, Ernakulam. Ph: 0484-2340341, 8138918787  Email: cochin@vivekanandatravelspltd.com
• MANJERI:Near Igbt,Amruta Building,Arukizhaya,Ring Road,Manjeri,MalappuramPh: 9207334012 Email: manjeri@vivekanandatravelspltd.com

Helpline Desk & Feedback

We offer our 24 hours helpline number to ensure prompt support for our customers. In case of any emergencies/support requirement, you may call us to +91 9846098080 or leave us a message into this number. Our team will contact you immediately.

For utmost case of emergency/feedback/escalations/grievance you can contact +91 8943888843 (CEO) or write your feedback to directly to our management at feedback@vivekanandatravelspltd.com.