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This Privacy Policy was last updated on 1st April 2021.

Vivekananda Travels Online Private Limited, including all legal entities under the Vivekananda Travels group (hereafter referred to as "Vivekananda Travels" or "we") with an exception of Vivekananda Travels Online Freight Services Private Limited (YOFSPLL), respects your (customers - hereafter referred as "you" or "user") privacy and values our relationship with our business partners, clients, third parties having contractual relationship with Vivekananda Travels (hereafter referred to as "third party" or "service provider"), and any party who purchases/intend to purchase/inquire about any product(s) and/or service(s) made available by Vivekananda Travels through any of Vivekananda Travels customer interface channels including Website, mobile site, mobile app & offline channels including call centers and offices (collectively referred herein as "Sales Channels"). We are committed to protecting your personally identifiable information (hereafter referred as "information" or "personal information" or "personal data" or "special category of personal data") by handling it responsibly and safeguarding it using appropriate technical and organizational measures.

We want to assure you that we follow appropriate standards when it comes to protecting your privacy on our Sales Channel. This policy outlines the types of personal information collected on our Website, how this data is used/processed and safeguarded as well as how users may exercise their rights with respect to personal information.

This Privacy Policy applies to, Vivekananda Travels company pages, communications and services ("Services"), including off-site Services, such as our email services, customer care and support services and the "Contact us"; "Apply with Vivekananda Travels" and "Share on" plugins on our digital properties.

By using or accessing the Website or other Sales Channels, the user hereby agrees with the terms of this Privacy Policy and the contents herein.

This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. User should take note that the information and privacy practices of Vivekananda Travels's business partners, advertisers, sponsors or other sites to which we provide hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties.

Vivekananda Travels for Business (Corporate):

In the event Vivekananda Travels is providing services to you as part of our agreement with your employer, contractor, business partner, affiliate or any other party who is having a contractual arrangement with Vivekananda Travels, then the terms and conditions stipulated in such contractual arrangement shall prevail over this data privacy policy. Such agreement may involve sharing personal data they control as part of that engagement. Our services may also include processing personal data under our client's control on our hosted software applications. All such processing will be governed by Vivekananda Travels's client privacy policy.

In case you book travel services on behalf of your family or a minor, you agree:

  • To inform the individual about the content of this privacy policy
  • To obtain any legally-required consent, for the collection, use, disclosure, and transfer (including cross-border transfer) of individual's personal information, from the individual in accordance with the legal and regulatory requirements

In such a scenario, Vivekananda Travels will be acting as data processors while your respective employer, contractor, business partner, affiliate shall be acting as the data controller. It will be the obligation of the data controller to seek consent of the end customer.

  • 1. What Personal Data shall we collect?
  • 2. How do we collect Personal Data?
  • 3. What lawful reasons do we have for processing Personal Data?
  • 4. How will we use/process your personal data
  • 5. With whom do we share your Personal Data?
  • 6. Where do we transfer (cross boarder transfer) your Personal Data?
  • 7. How we protects your Personal Data?
  • 8. What are your data Protection Rights?
  • 9. How long shall we retain/ dispose your Personal Data?
  • 10. Changes to this privacy statement:
  • 11. How to contact us, request access to your personal data or contact us with questions or feedback?

Annexure A: Cookie Notice

This Website uses cookies to improve the user experience and ensure that it is functioning effectively, and on occasion also to provide marketing information or advertise online, either directly or through third party vendors.

In order to provide you with a more personalized and responsive service, Vivekananda Travels needs to remember and store information about how you use this Website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this Website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognize you and remember things like your user preferences. You can find below more detailed information about cookies.

By using this Website, you agree to Vivekananda Travels's use of cookies as described in this Cookie Notice.

  • What cookies do Vivekananda Travels use and why?
  • How to control cookies?
  • Browser controls
  • Managing Analytics cookies
  • Managing Local Shared Objects
  • Social buttons
  • External web services
  • Email Communications
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